SLA

How to lose customers and reduce the value of your brand

Organisations are still missing critical revenue opportunities and failing at the basics as they aren’t paying enough attention to annual support renewals, aurgues Antony Young.

Is the Cloud fit for purpose as a storage repository for business data?

While the credit crunch has caused many businesses to take stock of their IT spending, data growth continues unabated at most UK firms typically doubling every two to three years.

James Griffin, head of hosting strategy at ICT Services Provider,

Clouding the Internet — Dispelling the myths of Cloud Computing

Following Google’s security incidents and outages earlier this year, James Griffin argues that what might be acceptable levels for a free, consumer-focused service, is unlikely to offer the necessary