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- £7.6bn reasons to look at call quality
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launches innovative service Communication systems integrator Datapoint has launched a managed service to help businesses reduce poor voice quality in the call centre. The offering is a response ...
- Azzurri assists doctors' calls
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News 2009-03-19 15:30 Spire Healthcare calls on Azzurri's managed services tariff tracker to drive down telecoms expenses. Azzurri Communications has signed a £4.5m, three-year contract to provide a managed telephony service to private ...
- trueCall
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If you've ever experienced nuisance phone calls, and attempted to have those numbers blocked, you'll know that the tools the big phone operators offer aren't very advanced. That's where trueCall comes in: it's a call screener you can manage with your PC or online. It sits between a landline ...
- CA: Don’t call it a comeback
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worldwide channels at CA. As well as recovery management, the firm is also selling its data modeling ...
- Making the call on IP telephony
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Using voice over IP (VoIP) as the enabling technology to transport phone calls allows firms to eliminate ...
- Consortium calls on government for £1bn ICT package
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A panel which included The Society of IT Managers ( SOCITM ), the charity Global Action Plan (GAP), ...
- TOP 10 MONEY MAKING TECHNOLOGIES
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call management allows organisation that have adopted either pure VoIP or a mixture of legacy PBX ...
- Microsoft Business Contact Manager 2010 review
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Contacts Manager 2010 (BCM 2010), tucked away in a footnote. Only available to purchasers of Office 2010 Professional Plus, this adds Customer Relationship Management (CRM) tools to Outlook. It's ...
- Colt steers business towards managed services
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to Colt, but we see a great opportunity in the current environment to really leverage the managed services ...
- UK organisations demand managed UC, poll reveals
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the benefits of Unified Communications and the commercial proposition that a managed UC service can deliver. ...
