Opinion

Latest Opinion

How to make customer loyalty stick

Julian Patel

How can resellers encourage loyalty among fickle customers? Xerox’s Julian Patel looks at loyalty programmes

Vendor partnerships: Do your homework!

Steve McChesney

Druva’s Steve McChesney says many resellers fail to find their technology soulmate because they don’t ask the right questions

How to prepare for the cloud contact centre explosion

David Ford

Why contact centre managers are starting to seriously consider the cloud

Channelling the midmarket

Michelle Jones

The midmarket is still outperforming the rest of the economy. How can you make your mark on it?

Redefining network security

Wieland Alge

How trends in application security are challenging the traditional notion of a network's organisational boundary

Vendors: is big always better?

Bartek Mytnik

Could some resellers be better off working with so-called ‘tier 2’ vendors?

Andy Burton: Cloud Q&A with the new Zynstra exec

Christine Horton

Former chairman of the Cloud Industry Forum, and new Zynstra exec, Andy Burton discusses the take-up of cloud in the channel

BYOD: When mobile meets the meeting room

Guy Coen

BYOD is here - but mobile devices have struggled to be used effectively to collaborate in the meeting room. So is there a solution?

Bringing enterprise mobility to businesses

David Ellis

Enterprise mobility continues to create opportunities for the channel, but brings new security and compliance challenges

Disaster recovery and business continuity services: top tips for VARs

Melissa McCoy

Many firms still don’t have adequate DR and BC plans – how can VARs make the sale?

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