ERP to take a hit in 2009, but CRM looking strong

News 2009-04-02 11:04
Bo Lykkegaard, research director, European Software and Services,

While ERP sales are set to fall in 2009, spending on CRM software will increase, says IDC.

Spending on ERP applications will drop in 2009 as a result of the economic crisis, according to IDC.
A survey from the analyst firm shows 21 percent of respondents said their ERP spend would be lower or much lower in 2009 than in 2008, with larger enterprises the most vulnerable to ERP spending cutbacks.
However, respondents hinted at increased spending in 2009 for all other software categories, including security software, storage software, databases, systems management, and systems software. IDC says this confirms its view that infrastructure software spend will be the most resilient to macroeconomic fluctuations. There are also clear indications that CRM applications will see increased spending in 2009.
Read IDC’s predictions for ERP and CRM software spending.

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