The tightening economy is seeing SMBs turning to alternative methods of finding out about IT products, technologies, and suppliers. Top of the list are word of mouth and the internet, says IDC.
A report stating that SMEs would rather cut investment in IT hardware, software and support rather than reduce the quality of their internet connection could point to a move towards SaaS.
Trustmarque Solutions' new CEO Scott Haddow has revealed his plans for the firm, including growing its services business and streamlining the number of vendors it works with.