HP reveals new partner specialisation

HP (NYSE:HPQ) is lifting the lid on a new specialisation, ServiceONE, which it says gives partners the option to expand their technology services portfolio or offer co-branded services with the vendor.
“Partners want to boost their bottom line by delivering innovative services that address every customer need, whether it’s datacentre design or everyday support,” says Diana Coso, services channel director, Technology Services, HP EMEA.
“HP is expanding partners’ business opportunities by enabling them to deliver high-value services while capitalising on HP sales, technical and marketing resources.”
HP says ServiceONE enables partners to sell higher-margin HP-branded services and increase customer loyalty by attaching support services to infrastructure solutions. The firm says it also aims to work closely with partners on joint opportunities including closing sales, marketing services and solving technical challenges.
Meanwhile, the vendor has also streamlined its services programme to simplify contracts and reward metrics for partners. Now offering two categories – ServiceONE Specialist and ServiceONE Expert, the premier partnership level – partners are able to grow their services business through exclusive rebates, discounts and management tools.
HP expects ServiceONE to start worldwide in November.