Avanquest demonstrates Digital Mailroom Solutions

Avanquest Solutions has joined with partners ReadSoft, Stortext, IBML and Kodak to present a seminar for resellers and customers on automating organisations through digital mailrooms.
 
Guest speaker, Rory Staunton, who heads the content management research company Strategy Partners, explains: “Digital mailrooms have emerged from the coincidence of the internet, faster and distributed scanning, state of the art recognition and automatic indexing software. These have combined with outsourced services, email, archiving, call centres, ERP, email and knowledge worker systems to create a new generation of digital mailrooms.”
 
Avanquest believes its partners have complimentary areas of expertise, that when put together, can provide an end-to-end digital mailroom solution.
 
The company also argues that just as conventional paper mailrooms provide the mechanisms to capture, prioritise, route and deliver incoming and outgoing paper mail, the digital mailroom is a set of functions that can perform and guarantee an expanded set of services that will provide enhanced service levels for email, fax, web pages and text messages, as well as paper communications.
 
“Digital mailrooms enable significantly greater speed and flexibility in business processes and security. They present every line manager and their operational staff with the opportunity to save money and unlock the value of their IT systems to benefit their customers and internal processes,” says the firm.
 
Says Staunton, “Digital mailrooms are not a luxury or a single project.  They are a journey towards the removal of the ‘grunt element’ of business communications.  They are the key to unlocking the next level of value.”