Xerox signs up new partners for Managed Print Services

Xerox (NYSE:XRX) today announced that it has signed up and fully accredited 22 European partners to sell Xerox Print Services (XPS).

Launched last year, XPS is Xerox’s enterprise-level managed print services offering sold through its channel partners, to their mainly SME customer base. Xerox has also extended its service and support to accredited partners by offering click-based, cost per page contracts on non-Xerox devices and added new tools to its MPS software platform to help manage customer environments.

The 22 new partners, spread across 13 countries, include six partners in the UK, including partners Bytes, Document Express, and Xenith, which have completed a formal accreditation programme to become certified XPS resellers. Xerox partners are certified for sales, solution design, and service delivery of managed print services.

Explains Pete Bedford, managing director at Document Express: “Increasingly customers are turning to us for service-led solutions rather than just hardware. A key challenge for many resellers is that they don’t necessarily have the resources and experience to offer services like MPS. XPS ultimately enables resellers who recognise the MPS opportunity to get up and running fast, providing them with a compelling offer to succeed in the MPS market.”

Says Louella Fernandes, principal consultant, Quocirca: “The growing availability of packaged print services for the channel means MPS is no longer the exclusive domain of large enterprises. SMEs are facing the combined pressure of increasing productivity with constrained resources, both at a skills level and trying to deal with variable costs. Services such as XPS enable businesses to manage their print costs more effectively and divert IT resources to core business activities.”

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