Demand for managed services thriving, says IT services firm

Flying in the face of the current tough economic conditions – which have seen corporations ratchet down IT spending – companies are spending more on managed services solutions as firms look to emerge from the current economic downturn more successful and competitive than when they entered it.

Published on Sep 1, 2009

Managed services solutions – ranging from basic connectivity systems to complex application and datacentre services – are being used by companies dealing with the current unpredictable business volumes, tight credit conditions and rapid technological change, according to IT services firm, NIIT Technologies.

Ravi Shankar Pandey, senior VP and UK head at NIIT Technologies says: “Businesses operating across a variety of sectors are reporting a myriad of benefits delivered across a wide cross section of their operations. Managed services have created vital efficiencies and savings for these companies which are often operating in difficult market conditions, enabling them to invest and grow and become more competitive.”

Increasing numbers of corporations are choosing to have their technology managed by third parties such as NIIT Technologies, which has become a leading supplier of managed services solutions in a variety of industrial sectors, including financial services, travel, transportation and logistics, insurance, retail and technology media and telecoms.

The firm cites a recent survey by Forrester Research which found that almost 20 percent of IT professionals are buying more managed services as a result of the current economic conditions. The latest Enterprise And SMB Networks And Telecommunications Survey found that 47 percent of enterprise respondents and 37 percent of SMB respondents had already purchased managed or outsourced telecoms services. Respondents said the primary reason for purchasing managed services solutions was to focus on their core business competencies and not just to keep their networks running.