Five top tips for businesses implementing remote working technology

1.     Cost-benefit analysis – Businesses must consider the tangible benefits that remote working will provide based against cost. While for many companies this technology could prove invaluable, businesses should not look to unified communications unless there is a clear business case.

2.    Staff consultation – Remote working can represent a notable shift in working practices. As a result, workshops should be carried out to better understand the needs and concerns of management and staff to ensure that the new technology will be used effectively, minimising staff resistance. For larger businesses, these groups are more effective if carried out at departmental level.

3.     Remote working security policy – While most companies have a security policy document in place, this should be revised with the introduction of remote working to ensure that data and information remain secure outside business premises. The encryption of portable devices, and secure internet connections and wireless networks should be considered.

4.     Flexible working policy – Employers must clarify when it is appropriate for employees to work remotely by introducing a flexible working policy. This will help to avoid staff misuse of this technology, and allow the business to operate as efficiently as possible. In many cases, organisations do not know when their staff are working at home, which has implications for health and safety, and security practices. 

5.     Training – As with the introduction of any new technology, training is essential. A clear training programme should be designed to ensure employees at all levels can use this technology and are aware of their responsibilities when working remotely.