Advice-Unified communications

Latest Unified communications

Choosing a hosting partner

Outsourcery has put together its top 10 considerations when selecting a hosting partner

The trouble and strife of working life

Avaya research reveals the hidden dangers of overworking

Tips for developing and optimising your marketing campaign

Engaging with customers online is a great way to establish and develop relationships and drive sales.

Avaya’s Ross White talks about how mapping and profiling services help

In the channel it pays to map your targets

Ross White talks about how Avaya’s mapping and profiling services are helping partners to enter new markets and target new customers with confidence

Wick Hill chairman Ian Kilpatrick addresses both customer and reseller concerns around convergence, and produces some

How to sell convergence

Convergence is a great selling opportunity for the channel, despite having being greatly over-hyped for many years.

Eight characteristics of successful UC projects

Intact Integrated Services has defined what it believes are the eight key characteristics of successful Unified Communications (UC) projects.

The NSPCC has created a system that routes all interactions, both web and phone based, through one central

CASE STUDY: NSPCC to help thousands more young people with Genesys

Leading UK charity specialising in child protection and the prevention of cruelty to children, has widened its reach to thousands more children, young people and adults through a new expanded system o

Outourcery's Mark Seeman says if resellers don’t develop cross-sector skills, they will fall victim to the inevitable

A brave new world…if resellers can adapt!

Resellers who want to sell new cloud-based computing and Unified Communications services have a new challenge — how to survive in the new age of hosted services!

Ian McKay says many MSPs are acting as system integrators on UC projects and getting slim margins on kit sales, so any

Unified Communications and Managed Service Providers

Unified communications (UC) is expected to grow significantly as businesses seek to cut costs and enable more productive and flexible working.

UC comes of age in how well technologies are brought together, how easy they are to use, and how easy they transfer and

Whitepaper: Unified Communications

Mark Summerson provides an in-depth look at Unified Communications (UC) and the challenges and opportunities it presents to suppliers and system integrators.

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