Choosing a hosting partner

One of the biggest challenges facing partners in today’s highly aggressive business environment is churn and losing customers to the competition. Partners need to create added value within their client base in order to secure customer loyalty, maintain a competitive edge and support the delivery of a consistent, professional service to their customers.
 
The addition of hosted solutions to your portfolio means that you can offer customers the benefits of a full Microsoft business solution such as hosted Exchange, SharePoint, Dynamics CRM or hosted Mobility solutions, thereby adding new revenue streams and creating diversity. Your customers can benefit from the latest and most up-to-date software services without worrying about the upfront cost and investment of implementing an ‘on-premise’ solution – and simply pay an affordable monthly fee with no long term commitment or investment.
 
Choosing a partner to look after your customers’ hosted IT solutions and business critical information can be a daunting task and is a major business decision. Things to think about when choosing a hosting partner include aspects such as quality and reliability of service, credibility and reputation in delivering hosting solutions and demonstrating value to business users. You also want a partner that’s well connected, that you can enjoy a good working relationship with and that can help you develop and expand your business with ongoing training, sales and marketing support.
 
Outsourcery has put together its top 10 considerations when selecting a hosting partner.