CASE STUDY: 3Rnet.co.uk reaps benefits of adding Purple Networx to its portfolio

Customers
One of the first customers he sold Purple Networx into was Hatch, a furniture business based in Epping.

“The team at Hatch were basically operating from a barn building in Epping and had an old BT feature line installed to service their telephony needs,” recalls Robinson. “However, the company is expanding and growing in terms of staff numbers, so they realised they would need a proper phone ‘system’. The cost of rolling out the BT technology across a higher volume of users was going to be disproportionate to their actual needs, so I saw this as a golden opportunity to set them up with Purple Networx.”

Support is key
For Robinson, the real success of Purple Networx lies in the O-bit customer support team. “I have used and installed many different types of VoIP solutions - and there are certainly plenty out there on the market, But what really sets Purple Networx apart from the competition is knowing I can call an 0800 number and speak to a UK-based adviser who can help with my query. Not only does this give me considerable piece-of-mind as a user myself, but significant additional value to offer my customers when I’m selling the Purple Networx solution to their business.”