Advice-Misc

Latest Misc

The unstoppable "tech support" scam

Barry Collins investigates a computer virus swindle that the authorities seem powerless to prevent

Genesys' Lisa Abbott says companies need to adjust the way that they perceive and measure customer

The Cultural Disconnect in customer service

In a world becoming more and more involved in mobile apps and social media, too many companies continue to distance themselves from their customers because they cannot or will not keep up with the new

Citrix's Kevin Bland says there is opportunity for the channel to provide an end-to-end offering that allows businesses

Channelling a working mentality

Kevin Bland, channel director UK, Ireland & South Africa, Citrix discusses the impact of ‘anywhere, anytime’ working on the channel community

Be Flexible to Make the Vertical

Be Flexible to Make the Vertical Climb

The shock contraction in the UK economy may have caused alarm in some sectors, however OKI believes there are fantastic opportunities out there for resellers for revenue and profit generation.

Canalys revealed its predictions for

Canalys: Prospects for 2011

Business-to-business channel optimistic following a strong end to 2010 while December snowstorms contributed to weak retail performance across Europe

Yolanta Gill, CEO of European Electronique, says changes to funding within education has left many schools and public

2011 - What’s on the horizon?

2010 saw the coalition Government reforming public sector plans including changes to funding within the education arena.

How can Twitter's success in business-to-consumer retail be replicated in the

Learning from consumer retail: why Twitter should not be forgotten in the channel

How effective could Twitter be in the channel? Are Tweets nothing more than digital vanity and self-promotion, or do they have tangible sales benefit for vendors and resellers?

Avaya's Michelle Jones says that by focusing your marketing efforts in the most important areas according to your

How-To Guide to Write an Effective Marketing Plan

Everybody recognises the power of marketing and no one can argue that it’s a force to be reckoned with.

Avaya's Jerome Toulorge says a website should do everything you would do in person to inform and drive

Tips to Successful Website Creation and Maintenance

Designing and maintaining a website has come a long way in just a few short years and it has become a crucial part of any company’s marketing and sales efforts.

Avaya's Simon Downs explains the importance of succesful email marketing campaigns within a company's overall

Make Every Word Count

A 'How-To' Guide to Getting Started with Email Marketing

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