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Home | Re/Source Archive

James Coulson, European marketing manager, ViewSonic Europe says schemes such as ‘buy and try’ leaves the customer with a positive experience of both the manufacturer and reseller.

‘Buy and try’ schemes – are they right for your business?
By James Coulson, European marketing manager, ViewSonic Europe

Now more than ever, resellers are faced with the challenge of offering new products to highly knowledgeable but less loyal end-users. more...
James Parsons, MD of technology recruiter Arrows Group says employers need think carefully about both their attraction and retention strategies as the tech market becomes more competitive.

The employment market for IT professionals
By James Parsons, managing director of technology recruiter Arrows Group

It has finally been announced that the UK is officially out of recession - business confidence is returning and budgets are rising. This means that not only are more organisations increasing headcounts, but more IT professionals are considering a move after putting job hunting on hold during the uncertain times we have faced over the last 18 months. As conditions improve what is happening in the IT employment market and what should employers be aware of? more...
Neil Robertson, CEO of Compleat Software says that resellers should diversifying into the automated purchase to pay market.

Is there a future for the financial reseller channel?

As financial directors look to impose cost control over the business, automated purchase to pay solutions are gaining real market traction. Early adopters have a real chance to gain a foothold in what is today a virtually untapped marketplace, says Neil Robertson, CEO, Compleat Software. more...
John Peach, technical account manager at Brocade believes installing IPv6 will have a great impact on businesses.

IPv6: A worthwhile change

John Peach, technical account manager, Brocade & Michael Ourabah, CEO and co-founder, BSO Networks Solutions discuss the’revolutionary’ IPv6 protocol, which is said can create an infinite number of new IP addresses. more...
Dan Veitkus, VP & general manager, Channels & Alliances, EMEA, Novell says the channel has a huge opportunity to influence the direction of cloud computing.

Cloud Computing: Turning potential into performance-driven value
By Dan Veitkus, VP & general manager, Channels & Alliances, EMEA, Novell

We've all been subject to the hype, hysteria and promise of benefit to be ushered in under cloud computing. more...
Andy Jones, director and general manager of Xerox Global Services, Europe says the company uses stringent outsourcing guidelines and data handling processes to fight data breaches.

Keeping data secure
By Andy Jones, director and general manager of Xerox Global Services, Europe

In recent weeks the Information Commissioner's Office (ICO) has warned that data controllers could face a £500,000 penalty if they breach the Data Protection Act. When you consider the potential fines involved - not to mention the impact a breach could have on an organisation's reputation - the severity and importance of the issue is clear. more...
David Blackman, general manager Northern Europe, Acronis says organisations need a centralised backup and recovery solution, protecting both workstations and servers.

Backup your desktops as well as your servers
By David Blackman, general manager Northern Europe, Acronis

According recent findings from IDC, more than half (53 percent) of all organisations have deployed a software or service for PC backup. more...
Keith Bates, chairman of the Cloud Computing Centre offers some guidance for a successful SaaS partnership.

Getting the right SaaS business model

From creating the right pricing model to gaining support in the sales process and ensuring ongoing innovation, just what are the questions organisations should ask of a potential managed services provider? Keith Bates, chairman of the Cloud Computing Centre offers some guidance for a successful partnership. more...
There are no official regulations as to how to calculate the carbon footprint of a printer/copier, which makes it very hard to compare manufacturers.

Carbon Reduction: Just how easy is it for companies to reduce their carbon footprint?
By Hannah Cross, marketing manager, Toshiba

With very few direct actions resulting from the recent Copenhagen meeting there was however one overwhelming conclusion agreed by all countries present; the need for carbon reduction. more...
Alan Smith, SVP UK & Ireland, UC4 Software believes automation technology not only drives significant cost savings, but enables the better use of IT infrastructure and delivery of service.

Opinion: The Dawning of the IT Automation Era
By Alan Smith, SVP UK & Ireland, UC4

Over the next five years, IT automation will overtake offshoring as the next major efficiency trend in IT. more...
Craig Nunes of 3PAR says 2010 will be the year in which infrastructure vendors selling a “complete stack” of virtualisation hardware, software, and services battle it out with those selling individual, “best-of-breed” products.

2010: Battle in the Clouds
By Craig Nunes, vice president of marketing, 3PAR

As 2010 promises to be the year in which cloud computing and virtualisation become more mainstream, who will win market leadership dollars as customers move from hosting their own applications to running them over the cloud? more...
Ferenc Szelényi, managing director, EMEA, Dell Perot Systems says businesses will still depend upon a skilled and trusted systems integrator during the shift to cloud computing.

Can the cloud be a silver lining for outsourcing?
By Ferenc Szelényi, managing director, EMEA, Dell Perot Systems

As cloud computing, the process of delivering and sharing applications online from a web browser, continues to grow in popularity, many service providers have been left wondering how it will impact on the traditional outsourcing model. more...
Gartner has revealed its key predictions on the use of social software and collaboration.

Gartner: Five social software predictions for 2010 and beyond

Gartner offers five key predictions for social software. more...
Murray Pearce, director of Vigil Software says it is imperative when searching for a cloud solution, that companies consider a service that protects them from data loss.

The threat of data loss flying into the cloud

Murray Pearce, director of Vigil Software, explores the growth in cloud computing and the major security concerns surrounding access and control over an organisation’s sensitive data. He also looks into the steps organisations can take to protect their sensitive data in the cloud.

more...
Money is still likely to be tight in 2010, but that doesn’t mean that there aren’t some interesting developments for us to look ahead to over the coming year.

2010: a glimpse ahead (part 2)
By Simon Brew

With CES done and dusted, the runes are slightly more clear about what 2010 is going to have in store…. more...

The host with the most: ISPs for SMEs

Clodagh Murphy, director of business ISP Eclipse Internet says small businesses need to realise the great benefits that web hosting can bring. A recent survey by VMware found that 73 per cent of SMEs are using web hosting to increase their business performance. Clodagh Murphy, director of business ISP Eclipse Internet explores the growth of web hosting and gives her views on what SMEs can do to get the most from their online experience in 2010. more...

Gaining traction with the channel

By Antony Young, director, Demuto

Antony Young Each year thousands of new solutions are launched yet few are effectively taken to market by the channel and its sales people. more...

2010: a glimpse ahead

By Simon Brew

Money is still likely to be tight in 2010, but that doesn’t mean that there aren’t some interesting developments for us to look ahead to over the coming year. With CES done and dusted, the runes are slightly clearer about what 2010 is going to have in store….Here's Simon Brew's first lot of predictions, with part two next week. more...

Tough times demand a tougher approach to sales

By Daniel Fuller-Smith, sales manager, Toshiba BCD

Daniel Fuller-Smith, sales manager, Toshiba BCD gives his advice on how resellers can maximise sales in these tough economic conditions. The recession is really starting to have an impact in the channel, with MZA reporting worldwide sales of PBX and IP PBX extensions declined by 30 per cent in Q1 2009 compared to the same period in 2008; just less than 11m extensions were supplied, compared to more than 15m extensions last year. So how can resellers continue to encourage sales in these tough times? more...

Grabbing a slice of desktop and application virtualisation

By Andy Boyle, UK sales manager of Systancia

Andy Boyle, UK sales manager of Systancia Put argues that the virtualisation market has reached a level of maturity where prices are affordable and attractive for SMEs. Many of us in the last few weeks of the great ‘freeze’ have experienced the trials and tribulations of enforced remote working. For some this will have been a very positive experience but for many IT managers tasked with providing users with secure access to those applications and data needed to do their tasks from home this may have been a stressful period. more...

Top 10 Cloud Trends for 2010

Pete Rawden, NetApp's regional director - Channels and General Business, UK & Ireland provides his top ten trends for cloud computing. By Pete Rawden, regional director - Channels and General Business, NetApp, UK & Ireland. more...

Running with the single-brand revolution

LG's Barrie Guy says the firm has fostered key relationships with a small group of B2B electronics resellers, carrying out research into what they want. The decade ahead will see partnerships as the key to the fast-moving electronics market and a B2B channel that is finally ready for a one-brand total solution, says Barrie Guy of LG. more...

Blog: Could the wireless office be greener?

By Lesley Hansen

Lesley Hansen The momentum for a switch to green technology has increased steadily over the past few years as we all become more environmentally aware. more...

Taming the Elephant

By Andrew Millington, managing director of Exclaimer Image Analyzer

Andrew Millington, MD of Exclaimer Image Analyzer believes it is essential to put in place a tool that not only monitors all email and flags up those containing suspicious images, but also automates the organisation’s response – such as an email citin With one in five men admitting to accessing porn at work, organisations know they are sitting on a potential time bomb. While accessing porn is not illegal – unless it is explicit – the risks associated with brand damage and employee harassment litigation are significant.
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Testing times for internet security

By Caroline Hodson, channel sales and marketing director UK, Trend Micro

Armed with an understanding of how third party testing is conducted, resellers are in a strong position to advise their customers on which products to buy, says Trend Micro's Caroline Hodson. ‘Anti-virus sucks’. That bold statement made by Trend Micro CEO, Eva Chen. Far from being an empty, headline-grabbing claim, it warns of other data security risks being overlooked in favour of everyone’s favourite IT villain, the computer virus.

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Snow fallout highlights challenges for remote workers

NCC Group warnes that a lack of education among businesses around remote working is contributing to the spiralling economic cost of the snowy weather conditions. Experts at Manchester-based IT consultancy specialist NCC Group have warned that a lack of education among businesses around remote working is contributing to the spiralling economic cost of the snowy weather conditions, which are expected to continue into next week. more...

Five top tips for businesses implementing remote working technology

Roger Rawlinson, managing director of Assurance Division at NCC Group, says many vendors are not publicising the challenges businesses face in implementing remote working. Compiled by NCC Group more...

Hot Spots for Communications in 2010

Datapoint's David du Toit believes UC will move further into the enterprise towards the end of 2010 with links in to CRM and ERP systems. David du Toit, chief technology officer at communication systems integrator Datapoint gives his predictions for communication technologies to watch out for next year. more...

Needle in a haystack: The increasing importance of mobile enterprise search

By Nicky Doherty, VP EMEA at ISYS Search

Nicky Doherty, VP EMEA, ISYS Search Software In our technologically fuelled working world, businesses now have all manner of data sources that employees require access to in order to be productive, from internal and external databases and Sharepoint or CRM systems, to archived email and locally stored files. more...

Company Profile: Version One

By Will Garside

Julian Buck, general manager of Version One says document management solutions can often provide a tangible ROI, which resellers are finding a far easier sell during challenging economic times. As Cheshire-based document management software vendor Version One celebrates its 20th anniversary it's confident of economic recovery, and is ready to face the future. more...