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Distributor Cloudmore sees Interxion as a long-term strategic partner.

CASE STUDY: Cloud-Ready Capacity

When cloud computing specialist distributor Cloudmore started looking for a new colocation supplier, it had a long list of requirements. more...
Vin Murria, CEO of Advanced Software

Channel Focus: Vin Murria
By Will Garside

Over the last 23 years, business woman and IT entrepreneur Vin Murria has established quite a track record. She has been involved in around 40 mergers, acquisitions or sizable equity investments, and her navigation around economic downturns has not only helped her, but many channel partners, turn a profit. more...
When designing a virtual server architecture, IT managers need to ensure they do not over look availability, performance, alignment and security issues.

Datacentre Virtualisation: Top Five Mistakes
By Amir Pelese, CTO, Radware

There are five common mistakes being made by IT departments when virtualising a datacentre’s business applications. The conclusion is that isn’t quite as easy as some thought it would be! more...
Devon and Cornwall constabulary

CASE STUDY: Teneo & Devon and Cornwall Police

Teneo reduces data traffic by 70 percent through a Riverbed Steelhead WAN optimisation solution installed at twenty-six small or rural Devon and Cornwall constabulary police stations more...
Symantec’s Jason Ellis says while investment in mobile device security may appear daunting, the return on investment outweighs the risks.

Mobile security and the channel

As we move out of the recession and businesses review their tightened budgets, Jason Ellis, VP of channel sales, EMEA at Symantec explores the opportunity that record smartphone growth could bring for the channel. more...
BakBone Software's Adrian Moir says looking at the core business data will determine how you approach your customers’ DR strategies; more often than not a ‘one solution fits all’ will not be appropriate.

From Zero to Hero: Eliminating customers’ data loss
by Adrian Moir, technical director EMEA, BakBone Software

Deciding what data is important to the company is a major consideration when it comes to helping your customers with their disaster recovery (DR) plans. more...
Riverbed’s Mark Lewis says that while the BT infinity announcement is a good thing, organisations should consider the overall performance of their network and look at ways in which to manage it through WAN optimisation technologies.

The need for speed: Does faster broadband really mean faster applications?

Following the launch of BT’s Infinity superfast broadband service for home users and businesses, Riverbed’s EMEA marketing director Mark Lewis explores why it’s not just about additional bandwidth, and why poor performance of business-critical applications across the network still needs to be addressed.
more...
Jungle IT

Case study: Jungle IT & Digital Media Services

Jungle IT helps DMS UK manage exceptional data growth with scalable solution from Overland more...
Antivirus software provider Eset has put together a list of 13 simple holiday IT security tips.

13 top security tips for remote working this summer

Eset’s security expert Ján Vrabec gives his advice on how to stay safe in cyberspace this summer. more...
Avaya's Simon Downs explains the importance of succesful email marketing campaigns within a company's overall strategy.

Make Every Word Count
By Simon Downs, market planning & programs leader EMEA, Avaya

A 'How-To' Guide to Getting Started with Email Marketing more...
Mark Duffelen of Xerox believes that ‘green’ has the potential to affect positively the customer’s bottom line, and that it's important for resellers to communicate the benefits of sustainable business to them.

Sustaining a green bottom line
By Mark Duffelen, director and general manager, Xerox Channels Group, UK and Ireland

Making IT ‘greener’ is no longer an optional extra for successful businesses. Reducing energy consumption and waste saves money as well as delivering environmental benefits. more...
Social networks have become a critical, but underutilised, aspect of the marketing process, according to Gartner.

Social networks: What type of user are you?
By Christine Horton

Gartner says majority of consumers rely on social networks to guide purchase decisions more...
BLADE Network Technologies' Charles Ferland argues that one of the final frontiers in datacentre virtualisation is now within reach thanks to the emergence of dedicated network virtualisation tools.

Datacentre network virtualisation – the final frontier
By Charles Ferland, vice president EMEA, BLADE Network Technologies

Recognising that having hundreds of servers running at five percent utilisation is a waste, virtualisation has become a key driver for energy efficiency as well significantly reducing organisations’ IT infrastructure spend. more...
The latest PoE midspan technology delivers more power over longer distances with greater flexibility and energy efficiency, while also providing smart power-management capabilities that simplify monitoring and maintenance.

The power of Power-over-Ethernet
By Sani Ronen, senior product marketing manager, Microsemi PowerDsine Midspans

Latest Power-over-Ethernet technology simplifies network deployment, expansion and management more...
PC Tools’ Robert Oostergetel says having a single route to market today isn’t enough.

Blurring the Lines with Non-Line Customers
By Robert Oostergetel, director WW channel sales & partnerships, PC Tools

Gone are the days when a clear divide existed between the offline and online world for researching and purchasing products. Increasingly we live in a non-line world where our physical and digital lives combine, and this is hugely relevant to vendors and the channel. more...
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Real-Time Data Sharing: What Can It Do For Business?

Vision Solutions' Alan Arnold argues the case for a standardised data sharing solution. Alan Arnold, executive VP and CTO, Vision Solutions, discusses how senior managers expect IT teams to deliver consistent, high-quality data that creates a single view across the business. more...

Eight characteristics of successful UC projects

Intact's CTO Tony Butler says the firm has identified eight key characteristics of successful Unified Communications projects. Intact Integrated Services has defined what it believes are the eight key characteristics of successful Unified Communications (UC) projects.
 more...

Remote Control: Market for remote working solutions set to explode

By James Harris, ZyXEL UK product manager

ZyXEL's James Harries argues that the trend towards remote working is unavoidable, and the business opportunity for resellers is for the taking. From sky high petrol prices to environmental and extreme weather concerns, from taxes on office premises and tax breaks on working from home to work-life balance, the momentum behind the business case for remote working is significant and some say set to explode. more...

CASE STUDY: Computacenter / Acronis Academy

CASE STUDY: Computacenter / Acronis Academy Computacenter graduates from Acronis Academy with expertise in backup and disaster recovery more...

How to engage customers through social media

By Claire Macland, head of Avaya marketing EMEA

Claire Macland, head of Avaya marketing EMEA, discusses social Media as part of a Customer Engagement Strategy. Social media is fast becoming the primary engagement channel for certain ages of the population, and where the younger generation leads, experience tells us the mainstream will eventually follow. more...

Hosted Virtual Desktops or Hosted Virtual Delays?

HVDs see the traditional ‘fat’ client replaced with a ‘virtual desktop.’ For all the potential benefits, HVD is a demanding technology which requires a considerable commitment from the IT organisation. Andy Wood, head of consultancy practice at Kcom, outlines one of the most important elements in any such deployment – the network. more...

CASE STUDY: NSPCC to help thousands more young people with Genesys

The NSPCC has created a system that routes all interactions, both web and phone based, through one central communications system. Leading UK charity specialising in child protection and the prevention of cruelty to children, has widened its reach to thousands more children, young people and adults through a new expanded system of communication channels. more...

Reality bites: Why should resellers target small businesses for security as a service?

By Ian Moyse, EMEA channel cirector, Webroot

Webroot's Ian Moyse believes customers are gradually exploring the world of security as a service. According to the department for Business Innovation and Skills, small businesses with fewer than 500 employees represent 99.9 percent of all employers in the UK. As such, they are a substantial economic driver, and represent great opportunities for forward-thinking resellers who recognise the huge potential of this specific market. more...

Whitepaper: Unified Communications

By Mark Summerson, general manager, Unified Communications at BT Global Services

UC comes of age in how well technologies are brought together, how easy they are to use, and how easy they transfer and translate information between various modes. Mark Summerson provides an in-depth look at Unified Communications (UC) and the challenges and opportunities it presents to suppliers and system integrators.
 more...

A brave new world…if resellers can adapt!

Outourcery's Mark Seeman says if resellers don’t develop cross-sector skills, they will fall victim to the inevitable shake out that will envelop the channel. Resellers who want to sell new cloud-based computing and Unified Communications services have a new challenge – how to survive in the new age of hosted services! Their challenge, says Mark Seemann, product strategy & development director for Outsourcery, is how to turn their mostly CAPEX-based business models into an OPEX-based service business without destroying cash-flow in the short term.
 more...

Virtual Data Centres: fact or fiction?

By Phil Jones, CTO, Shoden Data Systems UK

Shoden Data Systems' Phil Jones argues that you will get what you pay for with cloud computing. The hot topic for discussion for the past few months has undoubtedly been cloud computing. The evangelists and the sceptics are now joined in an intriguing set of debates over whether there is real substance underneath the hype; once all the talking stops, can we see virtual data centres emerging? And more importantly, can we see them working out? more...

Wireless: The fourth utility?

CommScope's Morgan Kurk reckons that in the future, walking into a building without wireless connectivity may seem as alien to us as living in a house without electricity and running-water. Morgan Kurk, senior vice president of enterprise intelligent buildings at CommScope, discusses why building developers and wireless technology resellers need to address the connectivity problems of tomorrow, today. more...

Unified Communications and Managed Service Providers

By Ian McKay, director, EMEA channel & strategic alliances, Attachmate and NetIQ

Ian McKay says many MSPs are acting as system integrators on UC projects and getting slim margins on kit sales, so any opportunity to turn a client relationship into a longer term service contract has a strong appeal. Unified communications (UC) is expected to grow significantly as businesses seek to cut costs and enable more productive and flexible working. more...

How resellers can benefit from managed print services

Rob Brown, UK business manager, managed print services, OKI Printing Solutions

Rob Brown, UK business manager, managed print services at OKI believes resellers must have relevant MSP offerings in place to respond to demand. While most organisations are aware of precisely how much they spend on staff, rent and rates, and phone and electricity bills, very few know how much they pay out on printing. more...

Securing the Cloud

Keith Bates, chairman of The Cloud Computing Centre outlines how IT organisations can minimise the risk of moving to the cloud. With customers demanding ever more stringent compliance led contracts, Keith Bates, chairman of The Cloud Computing Centre outlines how IT organisations can minimise the risk of moving to the cloud whilst also attaining all the benefits of economies of scale, reduced headcount and new revenue stream. more...